By CEDIA - Tue, Feb 25, 2025 - Blog
Smart home technology enhances sustainability and independent living. For example: lights that turn off when you leave a room save energy and help those who can’t reach a switch.
We explored use cases like this at Integrated Systems Europe (ISE) 2023. Walt Zerbe, Senior Director of Technology and Standards for CEDIA, hosted a panel discussion with two experts: assistive technology consultant and clinical technologist Paul Doyle, who specialises in working with people with cognitive, physical and sensory disabilities, and renewable smart home installer Alan Burns who focuses on sustainability. You can listen to the panel in our Smart Homes for Sustainable and Independent Living podcast episode.
Smart home features like automation, remote control and voice activation are considered nice-to-haves. However, they can be life-changing for disabled people.
Smart home technology empowers individuals with physical and cognitive disabilities to control their environment.
At our panel, Paul Doyle pointed out the importance of smart lighting. For people with mobility impairments, turning the lights on or off can be difficult – smart technology makes this easier. With a smart home, you can program your lighting to respond to voice commands like “Lights off!” or movement with motion sensors (i.e. recognising when you enter a room). Automation isn’t a novelty – it’s essential for independent living.
Smart locks are another example. Those with cognitive difficulties (like dementia) stay safer with auto-locking systems for windows and doors.
So, why aren't more disabled people using smart home technology? There are several reasons.
A big barrier is a lack of awareness. If people don't know how a smart home solution will help, they don't realise they need it.
Another problem is a lack of understanding from some smart home professionals. Installers who don't usually work with disabled people don't always recognise their needs. Communication can also be challenging. For example, some clients will be non-verbal. Installers aren't always equipped to work around communication difficulties.
Smart Home Professionals need to become more comfortable with disabled people’s varying needs. CEDIA members receive training for all aspects of smart home implementation – including accessibility.
Smart homes also help with elderly care. As the population gets older, more people need support for age-related problems. Elderly people who don't identify as disabled still benefit from enhanced accessibility. For example, a video doorbell lets somebody with slower mobility tell their visitors to wait.
To recognise these broader applications, smart home professionals need to embrace design thinking. As a professional, how can you create accessible and effective solutions for all users?
“Design thinking involves a lot of empathy so you can start to understand your customer’s needs. It’s a skill you should have in your pocket.” - Walt Zerbe
Energy efficiency is a major benefit of smart home technology – and it’s a big concern for the elderly and others looking to lower bills. When energy prices are high, people can’t afford to waste electricity.
Smart homes can reduce energy use (and costs). For example, smart thermostats keep homes warm by turning off heating when it’s not needed.
Smart meters also maximise the efficiency of essential medical equipment. For example, they advise the best times to charge devices for the lowest prices. A smart setup will also enable energy storage solutions for critical equipment (such as breathing apparatus).
There are dual benefits of a shared infrastructure. Energy-saving technology, like automated lights, make environments more accessible.
“Why not see whether we can use the same smart energy infrastructure to create environments that people can control remotely? So if it's a person who's older and less able, maybe they don't want to be turning the lights on and off every five minutes or leaving them on, but if there's a smart infrastructure in there that can turn it off when they leave the room, it saves energy, but then also it means that they don't have to go back in, turn the lights off themselves. If there's somebody who's a little bit unsteady on their feet, they might trip and fall. So you're reducing risk, reducing energy consumption.” - Paul Doyle
Integrators need to collaborate with occupational therapists and caregivers for effective systems. However, there’s a disconnect. Not all therapists and healthcare workers understand the technology. Therefore, they don’t know how it will help. Equally, some installers aren’t as aware of accessibility as they should be.
Integrators, occupational therapists, carers and – most importantly – the disabled and elderly smart home users have to work together. Each user has specific needs, so integrators must customise solutions. You can only create a bespoke system if you understand the needs of who’ll be using it.
So if a smart home is going to have a touch-based control panel, the installer needs to make sure their client has the dexterity to use it.
Disabled people hold significant buying power but they're underserved.
“The purple pound (the spending power of people with a wide range of physical challenges) runs into the billions annually” - Paul Doyle
The wider rollout of smart homes for independent living requires government backing. Funding and increased awareness of support will help more access smart home technology.
There are many opportunities to use smart home technology to create sustainable independent living solutions. But more work needs to be done to roll this out widely.
More training will make a difference. Integrators need ongoing training in empathy, design thinking and how to collaborate with health professionals.
“Integrators are going to need to have empathy and design thinking. They’ll need to be able to work with other trades like caregivers and occupational therapists.” - Walt Zerbe
With the right training, we can make accessible smart homes more widely available.
Want to look further ahead? Advancements like AI could support independence. At the moment, there’s no practical mechanism for delivery but AI could help people with dementia live independently for longer. Once we’ve worked out how to harness its potential, it will change lives.
When used correctly, smart home technology is a game-changer for sustainable, independent living. If more industry stakeholders view smart technology as a tool for enhancing wellbeing, we'll break down accessibility barriers.
“This is a massive opportunity we know is imminent, but one we’re still grasping to make a reality.” - Walt Zerbe
To find out more, listen to our Smart Homes for Sustainable and Independent Living podcast episode.